FAQ

Does CHS investigate animal cruelty?
Animal cruelty investigations need to be taken to your local police department. We can help with an on-going investigation by providing any information we have on the animal(s) or the situation to the police if necessary.

Without animal control in Jackson County, you will have to call 911 so that dispatch can assign an officer. They will determine if an investigation is necessary.

Does CHS pick up strays?
We are a non-profit organization and have limited staff. We need all our staff and volunteers on site to help with our animals. We are therefore not equipped to go pick up any animals.

Without animal control in Jackson County, you will have to call 911 so that dispatch can assign an officer.

Does CHS breed animals?
We do not breed animals. While we understand the ethical and responsible breeding of pets, we are in the business of placing unwanted and abandoned animals into homes and therefore do not want to add to the pet population.

We strongly encourage the adoption of shelter or rescue animals. Many times, mixed breed animals are healthier than purebred’s. But, if you are looking for a specific breed, you can search through Pet Finder and be patient, as many shelters do get purebreds from time to time. Also, there are many rescues that deal with purebreds as well. Start by searching our website: www.chspets.org/adoptable-pets or Petfinder at www.petfinder.com.

What happens if an animal fails their behavior assessment during their intake exam?
If an animal that is surrendered to us fails a behavior assessment at the time of intake, we will let the owner know that the animal is not accepted to our shelter. We would encourage them to take their animal back or contact another organization to take it. We do not want to adopt out an animal that is a risk for the public.

If appropriate, CHS will give behavior modification tools and counseling to the owners and we can try to accept the animal at a later date. Sometimes, animals need to visit us a few times to get used to the humans and surroundings here in order to be comfortable.

Does CHS treat medical conditions of owned animals?
We are not a veterinary clinic and have a limited veterinary staff on site. Our veterinary staff has the responsibility of caring for our shelter animals and making sure our animals are healthy, spayed/neutered, vaccinated and micro-chipped if required. All animals surrendered to CHS will receive the medical care needed.

Your veterinarian, or any local veterinarian if you do not already have one. You will probably have to make an appointment.

We also have a handout with resources. And, you can also contact the Barkley and LuLu Council for Animal Welfare for financial assistance at barkleyandlulu.org

Does CHS vaccinate owned animals?
We are not a veterinary clinic and have a limited veterinary staff on site to care for our shelter animals. We cannot care for animals that are owned by the public, this includes giving vaccinations. However, if you are bringing your pet to us for a spay or neuter through our SNAP program, you will have the option to add in a Felv test (for cats) a heartworm test (for dogs) and a rabies vaccine for an extra charge at the time of the surgery.

Your veterinarian or any local veterinarian if you do not already have one. You will probably have to make an appointment. Alternatively, Pet Supplies Plus and Tractor Supply Company hold vaccine clinics where you can get your pet vaccinated. We do not recommend that you vaccinate your pet yourself.

Pet Supplies Plus
1094 N Wisner St, Jackson, MI 49202
(517) 787-0090
www.petsuppliesplus.com/JACKSON12

Tractor Supply Company
3350 E Michigan Ave, Jackson, MI 49202
(517) 788-6884

Tractor Supply Company
2805 Springport Rd, Jackson, MI 49202
(517) 796-1719
www.tractorsupply.com

Does CHS microchip owned animals?
We are not a veterinary clinic and have a limited veterinary staff on site to care for our shelter animals. We do not have the resources to care for animals that are owned by the public, this includes microchipping.

Your veterinarian or any local veterinarian if you do not have one. You will probably have to make an appointment.

Alternatively, Pet Supplies Plus and Tractor Supply Company hold vaccine clinics where you can get your pet microchipped.

Pet Supplies Plus
1094 N Wisner St, Jackson, MI 49202
(517) 787-0090
www.petsuppliesplus.com/JACKSON12

Tractor Supply Company
3350 E Michigan Ave, Jackson, MI 49202
(517) 788-6884

Tractor Supply Company
2805 Springport Rd, Jackson, MI 49202
(517) 796-1719
www.tractorsupply.com

Does CHS euthanize owned animals?
We are not a veterinary clinic and have a limited veterinary staff on site to care for our shelter animals. We do not have the resources to care for animals that are owned by the public, this includes euthanasia.

Your veterinarian or any local veterinarian if you do not already have one. You will probably have to make an appointment.

We have a handout with resources for financial help

Does CHS ever euthanize animals for space?
We only euthanize an animal if it is medically or behaviorally necessary. We will not euthanize for space. We do not take the decision to euthanize an animal lightly and will work with or medically treat animals as long as we feel it is for the best of the animal.

Does CHS take in animals if the facility is full?
We are a limited admission facility, meaning we can only take a certain number of cats and dogs. Because we do not euthanize for space, that means our shelter can sometimes be at capacity. Unfortunately, when we are at capacity, we are unable to accept dogs or cats from the public or as strays. We do our best to accommodate the public and will set up an appointment with owners to get their animals in as soon as we have room. It is in the best interest of our current animals to not go over-capacity as there are space issues and disease risks involved.

You will need to call the Jackson County Animal Shelter at (517) 788-4464 if you absolutely have to get your animal into a shelter and cannot wait for an appointment with CHS. We strongly encourage owners that need to surrender their pets to plan ahead and make an appointment.

Jackson County Animal Shelter
3370 Spring Arbor Rd, Jackson, MI 49203
(517) 788-4464
Monday-Friday: 10:00 a.m.-4:30 p.m.
(Closed for lunch 1-2 p.m.)
Saturday: 10:00 a.m.-1:00 p.m.

*Cats can only be accepted on Tuesday, Wednesday and Thursday afternoons
from Noon to 4 p.m.